GhostCart

Support

Stuck in customs? Geese acting up? We’re here.

Contact us

Email adammessi2999@gmail.com. We usually reply within 2 business days. To help us, please include your iPhone model, iOS version and the GhostCart version (shown at the bottom of the Profile tab).

Email support

Common questions

Is anything in GhostCart real? Will I be charged?

No, and never. Every product, price, review and delivery is fictional. Checkout always totals $0.00. GhostCart has no payment system, no in-app purchases and never asks for payment details.

What are Ghost Coins?

An in-game currency you earn by playing: unboxing, daily rewards, levelling up. You can spend them to rush deliveries or buy extra Lucky Spins. Coins can’t be bought with real money and have no cash value.

My delivery isn’t moving.

Deliveries take between 2 and 24 hours of real time and move on a schedule, even while the app is closed. Open the order in the Orders tab to refresh it, or use ⚡ Rush to skip a stage for 20 coins.

I’m not getting delivery notifications.

Go to iOS Settings → Notifications → GhostCart and turn on Allow Notifications. GhostCart sends at most two notifications per order: Out for Delivery and Delivered.

The Lock Screen tracker (Live Activity) doesn’t show.

Check iOS Settings → GhostCart → Live Activities. The tracker starts when you place an order and ends after you unbox it.

What does “✨ AI” on a product mean?

On iPhones with Apple Intelligence turned on, some products are written by Apple’s on-device model. This happens entirely on your iPhone, and nothing is sent to us. Other devices get hand-written and generated products instead.

How do I move my collection to a new iPhone?

Your progress lives only on your device. It moves with a standard iPhone transfer or backup restore (iCloud Backup, or Finder on a Mac). There’s no GhostCart account, by design.

How do I reset or delete everything?

Delete the app. That permanently removes all GhostCart data from your iPhone, and we hold no copy anywhere.

What data do you collect?

None. See our Privacy Policy.

Report a problem with content

If a generated product or review seems offensive or inappropriate, email us with a screenshot. We’ll improve our filters in the next update.